Terms & Conditions

www.detectorbits.co.uk

GETTING THE MOST FROM YOUR DETECTOR

If you wish to get the optimum performance from your metal detector, and avoid the disappointment of unfulfilled expectations, it is important to understand the following:

The claims made by manufacturers for any given detector may not match the day to day experience of the operator. This is not to say that the manufacturer is making statements that cannot be substantiated; it is more that a specific claim might be repeatable only under certain conditions that you are unlikely to encounter in the field.

If you are using a machine with an LCD screen it is sensible to approach the results you see on it with a healthy dose of scepticism. For example, if the word “gold” (or a symbol signifying gold) is displayed, there is every chance that the target prompting the signal is a different metal altogether. This is because it is extremely difficult to “read” the magnetic fields generated by objects below the ground; detector technology has come a long way in the last forty years but it still falls a long way short of consistent reliability. The same is true of “Discrimination” – whilst machines will vary in their ability to ignore metal (principally ferrous material), there is a point at which this cannot be done, ie when the iron reaches a certain size the detector will give a signal.

So, given the above, how do you maximise the potential of the machine? The answer is to use all of the information that is generated (visual and auditory) even if it is wrong. The LCD screen says one thing, you dig up another – this is potentially useful; remember what the signal sounded like, whether or not it changed with angle of approach or height, what the ground conditions were etc. In time you will build up a mental databank of retrieved items and the signal characteristics associated with them. Experienced operators who have developed this kind of “relationship” with their detector can appear to be uncannily accurate with their assessment of a signal, and it is an ability that every detectorist should aspire to. A note of warning: reaching this level of competence is not something that can be achieved overnight – like most skills it is realised through a combination of perseverance and time. 

Coverage

We supply worldwide. Large items have additional delivery charge outside of mainland UK and Northern Ireland. Orders placed by mistake will be refunded by cheque less a £20 administration fee.

Delivery

All orders taken  before 3:00pm will be despatched same day for delivery within 2-4 working days (usually next day) please telephone if a faster delivery service is required.

Delivery costs will be as advertised against each seperate item on our lists.  Lithium batteries will only be delivered Internationally by Fedex or DHL where allowed, please check with us before ordering.     Orders outside of mainland UK will attract additional delivery charges, please contact us.      Occasionally if an item is out of stock we will try to arrange to send direct from the distributor or manufacturer. We make every effort to deliver on time and within these timescales but sometimes have to rely on other parties but delays are rare.

Privacy

Personal data is held under the terms of the Data Protection Act. We do not disclose buyers information other than in connection with delivery of an order. Debit and credit card details are only used for a single transaction  and are not stored without the card holders written authority.

 Returns

Please contact us before returning any products. If your goods are incorrect or you wish to cancel upon receipt, you must notify us in writing within 7 working days, we will refund or replace upon return of these goods if returned in unused condition and original packaging intact. We offer a replacement upon return of any faulty goods. We cannot be held responsible for any item lost or damaged during delivery. We do not operate on a sale or return basis, all sales are final. All goods are covered by the manufactures one year guarantee. The return postage costs will be met by Detectorbits only when returning faulty or substitute items and have notified us within 48 hours. In all other instances, postage costs will be met by the consumer.

The Consumer Protection (Distance Selling) Regulations 2000″ full information can be found at http://www.opsi.gov.uk/si/si2000/20002334.htm

 Availability

All goods are normally in stock but may be subject to availability, if any goods are out of stock we will inform you as soon as possible giving you a delivery date, if this is not acceptable you may cancel the order with a full refund by cheque or paypal.

 Cancellation

You have a right to cancel your order for any item purchased under the Distance Selling Regulations. To cancel you must write to us within seven working days of delivery of your items, quoting your order number. You must take reasonable care of the items and you must not use them. If the item has been used or any seals broken then it will be taken that you have accepted the goods and cannot return them under the Distance Selling Regulations. The return costs for any item being returned is at your expense and you agree to this by placing an order.

Orders paid via deposit will incur a 10% cancellation charge for refund.

 Information

All sizes and measurements are approximate but we do try to make sure that they are accurate. All descriptions of goods are to assist in making a purchase and we do try to make them as accurate as possible.  Detectorbits  will use reasonable practices to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it is free from errors, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we do not accept liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

 International Orders

Any import duty or local tax must be paid by the buyer.  Detectorbits can not be held responsible for any local taxes, customs charges or any delivery issues in the consignees destination country.

 Buying Online

Making a purchase online is very simple and fast. Once you have decided which item you would like to buy simply click on ‘Add to Basket’ and follow the prompts via our secure server PayPal, you will be asked for a few details e.g. name, address, and card number.
We accept most major credit cards. You may also send your credit card information by phone.
You can place your order by phone using our hotline number 6 days a week between 8.00am and 4.30pm by calling us on 0044 (0)1202 870079 or 872069

Despatch

Provided goods are in stock we normally expect to process your order for same day dispatch if orders are received before 3.00pm Monday – Friday.   Orders received late in the day on a Friday or over the weekend will be dispatched first thing Monday morning.

Delivery

We will endeavor to deliver your order straight away. We will normally send your order to arrive with you in next working day but sometimes  due to postal service delays it can be 2-3 working days.

Damaged Goods

Damaged goods must be reported within 24 hours of receipt. Detectorbits will arrange collection of damaged goods.

Out of Stock Items

If your item is out of stock, you will be contacted immediately and offered the option to cancel your order or wait for the item to come back into stock. 

Additional Charges

The prices you see are the prices you pay, any applicable taxes are already included in the price shown.

Credit Card Security

All credit card numbers are encrypted in the PayPal software when the order is placed using 128 bit encryption. No information is held on any of our websites.

Guarantee

We guarantee your satisfaction, we value our customers highly and repeat orders are important to us.  We want you to return with more orders in the future as many of our customers do.

Contact Us

Detectorbits is our trading name. You can contact us by email at  tonyhunt123@gmail.com      or by post at Detectorbits  232, Wimborne road west, Wimborne, Dorset, BH212DY.  UK.   Telephone anytime on:

0044 (0)1202 870079 /872069       mobile 0044 (0) 7968 470494       please ask for Tony or Gwen.

UK Law

UK Law is the applicable law.

Contract

When ordering online you are entering into a legally binding contract.

Data Protection

Personal data is held under the terms of the Data Protection Act. We do not disclose buyers’ information to third parties.

 

VAT at the current rate of 20% is included in our listed prices.

VAT REG NUMBER UK 205 009 752

 

All Major Credit Cards accepted,   We prefer payment by Debit Card If possible.    Payment by cheque is possible but must be cleared in our bank before goods are dispatched.  We are able to take Card payments by telephone at any time.